PINDROP BLOG

Category: Consumer Fraud

June 17, 2015
The State of Phone Fraud
Today, Pindrop Labs released their latest Phone Fraud Report. In the report, we examined several million calls to understand fraud tactics, frequency of attacks, and potential consequences of fraud. This year, for the first time, we dug deeper into the many ways phone fraud affects different industries. From the amount of fraud calls, to the…
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June 12, 2015
June 12 – The Week in Phone Fraud
This week in phone fraud, alternatives to knowledge based authentication and how to battle the modern robocaller. Recent attacks on the IRS and Apple Pay prove that cybercriminals know too much about us. This story from CSO Online examines why Knowledge Based Authentication is failing, and available alternatives including device-printing and biometrics. In the days…
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June 5, 2015
June 5 – the Week in Phone Fraud
This week in phone fraud, US expats in Costa Rica mastermind massive call center fraud, and Pindrop research is in the news. On Monday, the Tico Times, Costa Rica’s largest English-language newspaper, published an expose on fraudulent call centers headquartered in the country. According to the report, Costa Rica is home to a massive scam…
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May 29, 2015
May 29 – The Week in Phone Fraud
This week in phone fraud, phone scams to increase following IRS data breach and a UK man loses £176,000 to Ferrari phone scam. This week the news broke that hackers have attacked the IRS, accessing tax information for more than 100,000 Americans. CBS Moneywatch spoke to Gartner’s Avivah Litan about the long term effects of…
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May 22, 2015
May 22 – The Week in Phone Fraud
This week in phone fraud, social engineering attacks target enterprise employees and Forbes reports on the scary new world of tax fraud. On Tuesday, Enterprise Technology published an interview with Chris Hadnagy, CEO of security consulting and training firm Social-Engineer. Hadnagy pointed out that “The attacker doesn’t want to take the sexiest route. They want…
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May 15, 2015
May 15 – The Week In Phone Fraud
This week in phone fraud, criminals hack call forwarding to exploit Apple Pay authentication and Pindrop’s CEO discusses how to make security more useable. On Tuesday, Tracy Kitten, of Bank Info Security, released a story detailing a new variation on Apple Pay authentication fraud. When a user sets up an Apple Pay account, he or she can…
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May 8, 2015
May 8 – The Week In Phone Fraud
This week in phone fraud, phone fraudsters fund Syrian terrorism and the Federal Reserve wants to improve customer authentication. On Wednesday, Scotland Yard announced they were investigating a link between large-scale phone fraud and UK extremists traveling to Syria. Officers have arrested six men and one woman in connection with a phone fraud scheme where…
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May 1, 2015
May 1 – The Week In Phone Fraud
This week in phone fraud, a single phone call starts an attack on Tesla’s website and social media, and fraudsters target Cuban-Americans. Last weekend, Tesla Motors had their website and Twitter accounts hijacked. Attackers were able to take control with a simple phone call to Tesla’s phone service provider, AT&T. Someone posing as a Tesla…
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April 24, 2015
Apr. 24 – The Week in Phone Fraud
This week in phone fraud, threats to credit union call centers grow, and Pindrop CEO & Co-founder Vijay Balasubramaniyan talks phone fraud on This Week In Enterprise Tech. On Wednesday, the Credit Union Times ran a report on the growing threat of phone fraud in financial institutions. The article points out that training for call…
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April 17, 2015
Apr. 17 – The Week In Phone Fraud
This week in phone fraud, the New York Times puts a face to the grandparent phone scam victims, and the Consumer Financial Protection Bureau shuts down a robocalling fraudulent debt collection ring. Christine Sneed of the New York Times published a sad personal essay on her experience with a phone scam targeting the elderly. Sneed…
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