PINDROP BLOG

Category: Consumer Fraud

November 25, 2015
Phone Scam Breakdown: The IRS Scam
The first step in protecting against phone scams is understanding how they work. That’s why in this series, we’re breaking down some of the newest and most popular phone scams circulating among businesses and consumers. The Scam Ah, tax day. The chore of rounding up your W-2’s and taking them to your accountant to look…
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July 23, 2015
Ashley Madison Hack Opens Door to Phone Scams
With any major data breach, we expect to see an increase in phone scams. Attackers sell hacked customer data on the black market. Other criminals use the information to mount social engineering attacks on consumers. The recent attack on dating website Ashley Madison, however, could take these types of phone scams to a new level.…
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March 23, 2015
Pindrop Teams Up with the FTC to Fight Robocalls
Each month, the Federal Trade Commission (FTC) receives 250,000 to 300,000 complaints. More than 60% of those complaints are for robocalls. According to FTC spokesperson Lois Greisman, the number of telemarketing complaints has “skyrocketed” in recent years. “If this were a disease, it would be an epidemic,” notes Susan Grant, Director of Consumer Protection for…
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March 19, 2015
Iowa’s Phone Fraud Warning Sends Mixed Signals to Taxpayers
Earlier this month, we reported that several states had implemented taxpayer identity protection programs as a way to cut down on tax fraud. These programs, though well intentioned, might actually be increasing the risk of phone fraud for some residents. We asked ‘How long will it be until fraudsters begin targeting residents of these states,…
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March 4, 2015
Did the IRS Leave You a Voicemail?
As tax season begins, the IRS Phone Scam observed in years past, is surging. Aggressive phone calls by criminals impersonating IRS agents remain a serious and ongoing threat to taxpayers, as scam artists threaten police arrest, deportation, and license revocation. It remains at the top of the IRS’s official “Dirty Dozen” tax scam warnings for…
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March 3, 2015
Cybersecurity Trends in Government at SINET ITSEF
Earlier this year, the IRS made the news when it announced that it expected nearly half of the calls it gets this tax season to go unanswered. Wait times for those that get through are expected to be over 30 minutes. Meanwhile, there has been a surge in aggressive and threatening phone calls from scam…
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February 26, 2015
The Story Behind Swatting
“The exploits are anywhere you give your money. Those are the holes. Anyone you give your money, anyone who has your phone number, anyone who has your address – they’re the exploits. If their support line is based on human interaction, it’s super easy.” -ZeroExFF, Self-Confessed Swatter   “Swatting” is a prank often used by…
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February 24, 2015
How the Pindrop Phoneypot Can Help Stop Robocalls at CFCA – FIINA
Robocalling and other malicious calling campaigns continue to plague the telecommunications industry. The FTC received nearly two million complaints about robocalls in 2014, accounting for about half of the total Do Not Call Complaints made that year. These unwanted calls waste more than 20 million working hours each year for SMBs. One tool that is…
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January 31, 2015
Phone Fraud as a Service
When you think of phone fraudsters, what image comes to mind? For many, it’s a picture of a lone wolf, probably wearing a hoodie, and working out of his mother’s basement. The reality of phone fraud is actually much different. Taking their cue from traditional business models, organized criminals have developed an entire underground economy…
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January 29, 2015
Five Trends in Phone Fraud for 2015
At Pindrop, we’re always trying to stay one step ahead of the fraudsters. That means not just tracking what they’ve been doing, but also making some predictions for the year ahead. In the spirit of the New Year, we’ve gathered five trends for the phone fraud threat landscape in 2015. The Chip-and-PIN / EMV Rollout…
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