PINDROP BLOG

Category: Consumer Fraud

January 8, 2016
January 8 – The Week in Phone Fraud
This week in phone fraud, Pindrop on scams to avoid in 2016, and warranty fraud hits Fitbit. On Tuesday, Consumer Reports spoke to Pindrop’s director of research, David Dewey about new phone scams to look out for in 2016. Pindrop researchers predicted an uptick in government impersonation scams, campaign contribution scams, and more in the…
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December 18, 2015
December 18 – The Week in Phone Fraud
This week in phone fraud, the anatomy of a phone fraud scam and a new report on call center fraud. On Thursday, On The Wire reported on a bank impersonation phone scam. Fraudsters pose as fraud investigators from a the victim’s bank, asking them to transfer money to a “safe” account. The criminals spoof the…
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December 11, 2015
December 11 – The Week in Phone Fraud
This week in phone fraud, consequences of the VTech breach and UK fraudsters convicted for £600,000 phone scam This week, the Associated Press spoke to Pindrop’s David Dewey to learn about possible consequences of the recent data breach at toy company VTech. Dewey detailed the ways fraudsters build profiles of potential victims by collecting small…
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December 9, 2015
What’s Next in Phone Fraud: 2016 Trends & Predictions from Pindrop Labs
It’s that time of year again. We’ve asked Pindrop Labs researchers to break out their crystal balls and make some predictions for the coming year in phone fraud. Below are a few of the trends that our team will be watching for in 2016. Scammers Hit the Campaign Trail 2016 is an election year, which…
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December 4, 2015
December 4 – The Week in Phone Fraud
This week in phone fraud, warning about holiday charity scams and police arrest a serial swatter. According to a new report from IBM, the 2015 holiday season is particularly promising for fraudsters due to the recent Paris terror attacks and the Syrian refugee crisis. Consumers should be on the lookout for calls from scammers impersonating…
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November 25, 2015
Phone Scam Breakdown: The IRS Scam
The first step in protecting against phone scams is understanding how they work. That’s why in this series, we’re breaking down some of the newest and most popular phone scams circulating among businesses and consumers. The Scam Ah, tax day. The chore of rounding up your W-2’s and taking them to your accountant to look…
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November 20, 2015
November 20 – The Week in Phone Fraud
This week in phone fraud, why contact centers matter and why you shouldn’t tweet your phone number. On Tuesday, BAI reported on the growing importance of the contact center in banking and financial services. Along with the uptick in contact center calls, BAI predicts a rise in phone fraud attempts. The report recommends, “Contact centers…
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November 13, 2015
November 13 – The Week in Phone Fraud
This week in phone fraud, hackers steal prisoner phone records and a new loophole in the IRS scam. This week, news broke of a large breach of Securus Technologies prison phone call data, exposing more than 70 million phone records of prisoners and their family and friends. SC Magazine spoke to Pindrop about how this…
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November 10, 2015
Phone Scam Breakdown: The Kidnapping Scam
The first step in protecting against phone scams is understanding how they work. That’s why in this series, we’re breaking down some of the newest and most popular phone scams circulating among businesses and consumers. The Scam Imagine its a Saturday afternoon. You’re catching up on some Netflix shows, and then you get a call…
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November 6, 2015
November 6 – The Week in Phone Fraud
This week in phone fraud, the FCC fines a cable company for poor call center security and US police arrest a grandparent scammer In the first such case against a U.S. cable company, federal regulators are slapping Cox Communications with a $595,000 fine this week after Cox allowed phone fraudsters from Lizard Squad to socially…
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