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PINDROP BLOG

Category: Consumer Fraud

July 19, 2013
Telephony Going the Internet Way: Secure Phone Fingerprinting
Last week we discussed a number of requirements for phone authentication solutions. Ideally, we want both high accuracy and strong security. This means low false negatives and false positives even in the presence of threats that will likely target voice biometric solutions. For example, we do not want an adversary to be able to impersonate…
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July 10, 2013
Telephony Going the Internet Way: Voice Biometrics
Voice biometrics, where characteristics of a speaker’s voice are used to authenticate him or her, is a recent development from the long history of speech research. Although researchers have worked on areas ranging from speech recognition to speech synthesis, the aspects most relevant to authentication are speaker identification and speaker verification (see a 2009 paper…
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June 12, 2013
Telephony Going the Internet Way: Caller-ID Spoofing
All of us need to be vigilant and safeguard our financial lives against social engineering and other attacks that have grown in frequency and sophistication over time. One key part of staying safe is that we guard our account-related identities. Authentication is the process of proving to our bank, credit card provider or other holder…
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November 7, 2012
Phone Fraud Round Up: Week of November 7, 2012
Fox Channel 4: Robo-calls scam Southwest Floridians into releasing banking info Victims are being scammed by automated phone calls (robocalls), saying it was someone from the power company.  The call tells the victim that they need to pay their bill or risk power being shut off (the caller ID shows the local utility).  Not knowing…
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October 24, 2012
Happy Protect Your Identity Week
The week of October 20 – 27 is national Protect Your Identity Week!  Here at Pindrop, we are celebrating this week by giving a few tips from the FCC’s Caller ID and Spoofing protection guidelines.  Please check out the entire guide here to read about the Truth in Caller ID Act of 2009, telemarketer’s rules,…
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October 17, 2012
Trust & the phone
Pity the phone, long abused by bad people like telemarketers and fraudsters and unable to do anything about it. Caller ID has no security capabilities – it’s completely spoofable. There are even apps for that with clever names like Spoofcard, Spooftel, SpoofApp, CallerID Faker and the charming TeleTurd. Thanks to VoIP, anyone anywhere can afford…
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October 11, 2012
Phone Fraud is an International Problem
Social engineering via the phone comes in every possible form. Below are some examples, with victims from Taiwan to Canada.   Phone fraud is easily accomplished across international borders, making it difficult for local law enforcement to stop. Scammers using VoIP spoofing, a good story, and a little personal information (usually available on the internet) are…
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October 8, 2012
Phantom Debt Collection Scams
Ohio and Michigan have recently been inundated with calls pretending to be a collection agency or police officer.  The fraudsters are targeting the most vulnerable people, demanding that they pay off a debt they never incurred and threatening them with arrest if they don’t quickly comply.  The Better Business Bureau recently issued an alert after…
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October 5, 2012
Tech support phone scams
This week the Federal Trade Commission launched a major international crackdown on tech support scams.  Tech support scams are a niche phone fraud strategy used to trick consumers into believing their computer is infected with a virus or malware.  The caller (fraudster) spoofs the caller ID, claims they are with a legitimate company such as…
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October 2, 2012
Why phone fraud works: emotional pressure
One of the reasons phone fraud is  so effective is that the caller has  is able to form a relationship with the victim and manipulate  the victim with emotional pressure. Check out these stories where the victim was made to fear for a grandson’s safety and threatened with being deported. When the victim’s emotions get involved,…
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