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Integrate Fraud Mitigation and Deepfake Detection with Amazon Connect

Written in collaboration with Bennett Borofka, Partner Solutions Architect at Amazon Web Services. Is your contact center vulnerable to fraud attacks?   In Pindrop’s 2024 Voice and Security Intelligence Report, we project that more than 1 in every 730 calls into call centers will be fraudulent by the end of 2024. The rise of accessible generative […]