January 17, 2020
Pindrop for Amazon Connect | A Balancing Act
Defending the phone channel presents various challenges, especially due to…
This week in phone fraud includes reports of the ongoing Microsoft and IRS phone scams, as well as a short feature story on Pindrop Security research and the world of organized phone fraud.
On Monday, eWEEK’s Sean Michael Kerner discussed the vulnerability of the phone channel with our CEO, CTO and co-founder, Vijay Balasubramaniyan. In the video interview, Balasubramaniyan discussed the research behind his recent presentation at Black Hat USA 2014 and the overall phone fraud threat landscape. He pointed out that, “there are multiple levels within phone hacking organizations for each stage of user exploitation, ranging from automated systems to social engineering of call center staff.”
On Tuesday, Oklahoma-based News Channel 4 reported on the increasingly popular Microsoft customer service scam affecting the area. The reporter, Ed Doney, pointed out that fraudsters are even targeting widows in their attempts.
On Wednesday, Alabama-based WKRG 5 covered the IRS scam that continues to plague the state. Reporter, Ashley Knight, also mentioned that over the past few years Americans have been conned out of an estimated $5 million on this scam alone. Earlier this year we published our own research on the pervasive IRS scam as well. Our blog post and research can be found here.
Full Breakdown of This Week’s Phone Fraud News
Gant Daily: Kane Warns Consumers about Recent Credit Card Phone Scam – August 21, 2014
KSPR 33: Missouri AG warns of 202 area code scam calls – August 21, 2014
WKRG 5: Scambuster: IRS Scam – August 20, 2014
Homer News: Police warn of Publishers Clearing House phone scam – August 20, 2014
WSB Atlanta: 86-year-old woman targeted by phone scam – August 19, 2014
KFOR: More victims coming forward in “Microsoft” phone scam – August 19, 2014
eWEEK: Examining the World of Organized Phone-Hacking Fraud – August 18, 2014
CBS Philly: Police Warn Customers Of Utility Phone Scam Making Rounds In Suburban Philadelphia – August 18, 2014