PINDROP BLOG

Month: October 2016

October 31, 2016
Google Identifies Unpatched Windows Bug Being Used in Attacks
Ten days after informing Microsoft of a serious privilege of escalation vulnerability in Windows, Google researchers have disclosed some limited information about the bug because it is under active attack. The Google researchers discovered the vulnerability earlier this month and sent the details to Microsoft on Oct. 21. The team at Google knew that attackers…
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October 31, 2016
Silently Tracking Users With Ultrasonic Beacons
As consumers have begun using ad blockers in greater numbers, skipping TV ads with DVRs, and generally looking for any possible way to avoid advertising, technology providers and marketers have been trying to find new methods to get their messages in front of potential buyers. One of the newer methods uses ultrasonic signals in ads…
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October 31, 2016
Dozens Arrested in Huge European Online Fraud Raid
Law enforcement officials in 10 countries conducted sweeping raids Monday on what they is a distributed, organized cybercrime ring that has been conducting online fraud operations across Europe and have stolen more than €3.5 million. The raids were coordinated by Europol and involved authorities in the U.K., Spain, Portugal, France, Ireland, and several countries, and resulted…
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October 28, 2016
On the Wire Podcast: Ronnie Tokazowski
For a youngster, the Mirai botnet has gotten more than its share of attention in its short life. The botnet first came to prominence when researchers discovered it was used in an attack on Brian Krebs’s site several weeks ago, and later on a hosting provider. It gained more fame because it’s made up of compromised…
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October 28, 2016
Congress Pushes Justice Department for Data on Government Hacking
A group of more than 20 members of Congress from both parties is asking the Department of Justice for details about how the government plans to use expanded lawful hacking authority that would come online in December if a proposed change goes into effect. The letter raises a number of questions about the way that changes…
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October 27, 2016
U.S. Indicts 61 in International Phone Fraud Operation
Three weeks after authorities in India disrupted a major phone fraud ring in Mumbai, the Department of Justice has indicted 61 people in relation to the scam, which officials say generated as much as $150,000 per day. The indictments are the result of investigations involving U.S. and Indian authorities and the phone fraud scheme affected tens…
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October 27, 2016
FCC Rule Forces Opt-In For Broadband Providers to Share User Data
The FCC has voted to enact a new rule that will force broadband companies to get consent from customers before they sell information about those customers’ online movements, history, and other actions. The new rule will require broadband companies to have customers opt in to the sale or sharing of their online histories as part of marketing…
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October 27, 2016
Critics Say Robocall Strike Force Plan Falls Short
With the release of its initial report to the FCC yesterday, the Robocall Strike Force laid out plans to implement technical and policy solutions to address the robocall problem, including a Do Not Originate List and more sophisticated traceback techniques. But consumer advocates say that these ideas, while good, aren’t enough to address the problem…
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October 26, 2016
Carriers Plan to Implement Do Not Originate List to Defeat Robocalls
An industry led strike force is preparing to take away one of the most valuable pieces of technology used by phone scammers: caller ID spoofing. The Robocall Strike Force, convened by the FCC and comprising wired and wireline telecom companies, has been working since August on a handful of new technologies, standards, and other techniques to…
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October 26, 2016
Gartner Review & Recommendations: 3 Key Call Center Questions Answered
1. What are the key challenges of authenticating callers into the call center and IVR channels? Traditional contact center anti-fraud and authentication methods no longer stand up to the advanced tactics leveraged by today’s criminals. Most contact centers rely on caller ID, a facility that identifies and displays the telephone numbers of incoming calls made…
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Webinar: TACKLING THE 113% FRAUD INCREASE IN CALL CENTERS