This week Consumerist shared that the phone scam tactic of slamming (switching someone’s long-distance carrier without their knowledge or permission) is back in the fraudster’s arsenal.
Shanghai Daily reported this week that 4 drivers who defrauded a car-hailing service out of 100,000 yuan (US $15,462) have been jailed for 8 months to 1 year, fined 1,000 yuan, and ordered to return the money to the company.
BBC: The massive phone scam problem vexing China and Taiwan – A recent diplomatic row between Taiwan and China has cast light on a massive international telecoms fraud problem. It is said to involve thousands of scammers, some of them pretending to be government officials to extract money from victims.The scam has reportedly cost mainland Chinese victims billions of dollars.
The News Courier: Officials talk safeguards at Fraud Summit – A number of officials gathered to discuss popular scams and what citizens should do if they suspect their identity has been stolen. Though most officials said there’s a high probability that someone will encounter identity theft at least once in their life, there are a number of ways information can be safeguarded.
NJ.com: Bamboozled: Could ROBOCOP finally stop unwanted robocalls? – And advocacy group Consumers Union estimates that overseas scammers have been fined more than $1.2 billion from Do Not Call registry violations, but it said the FTC has only been able to collect less than 9% of the fines.
Bob’s Guide: Integrating AI into the Financial Services Customer Experience – Optimists see AI to be the savior of customer experience in the financial services industry. Schwab Intelligent Portfolio is one of the most talked about AI financial products, using their voice, consumers can have and maintain an investment portfolio without human interaction.
Polygon: PlayStation Network getting two-factor authentication, Sony confirms – Sony is making a long-awaited effort to shore up security on the PlayStation Network — the company is planning to add two-factor authentication to the service. With this new authentication method, Sony users will have to use their username and password as well as a code sent to a phone via text message or phone call to sign in to their account.
Toronto Sun: Ontario man’s prank sick-day phone call goes viral – A 23-year-old from St. Thomas, Ont. uploaded a prank phone call video to YouTube on Saturday entitled “Calling in sick to places you don’t work!” The video has had more than 1 million views so far.