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2016 Top Consumer Phone Scams

Consumer phone scams are often just the first step in a larger account takeover attack, as fraudsters phish for personal information. Access to personal information can enable account takeover attacks on financial institutions, retailers, and other organizations.

Last year, Pindrop’s research team at Pindrop® Labs analyzed 100,000 calls from the first half of 2016 to learn the types of phone scams being conducted, as well as the methods and motives of the perpetrators.

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